Last updated: 2 Feb 2025

Terms and Conditions for Firearms Medical Assessment with ShootCert.co.uk

1. Introduction
1.1. These Terms and Conditions govern the application process for a firearms medical assessment through ShootCert Ltd (“we”, “us”, “our”).
1.2. By applying for a firearms medical assessment, you (“the applicant”, “you”, “your”) agree to be bound by these Terms and Conditions.

2. Eligibility
2.1. You must be at least 18 years old to apply.
2.2. You must provide accurate and truthful information throughout the application process.
2.3. It is your responsibility to ensure that you meet all legal and regulatory requirements for holding a firearms or shotgun certificate.

3. Application Process
3.1. All applications must be submitted via ShootCert.co.uk.
3.2. You must complete the medical assessment form fully and accurately.
3.3. We will process your application based on the medical information provided by you and your GP or medical professional.
3.4. Failure to provide required information or supporting documents may result in a delay or rejection of your application.

4. Fees and Payment
4.1. The applicable fee for the firearms medical assessment is displayed on our website and must be paid in full at the time of application.
4.2. All payments are non-refundable unless otherwise stated in these Terms and Conditions.
4.3. If additional medical records are required, you may be liable for any additional fees charged by your GP or medical provider.

5. Medical Assessment and Reporting
5.1. Our assessment is based solely on the medical information provided by you and your GP or relevant medical professional.
5.2. We do not provide a fitness-to-hold certificate but submit a factual medical report to the relevant licensing authority.
5.3. We are not responsible for the final decision made by the licensing authority regarding your firearms or shotgun certificate.

6. Accuracy of Information
6.1. You confirm that all information provided is accurate and complete to the best of your knowledge.
6.2. Any attempt to provide false or misleading information may result in the rejection of your application and may be reported to relevant authorities.

7. Processing Times
7.1. We aim to process applications within the timeframe stated on our website. However, this is subject to medical records being received in a timely manner.
7.2. We are not responsible for delays caused by third parties, including your GP or licensing authority.

8. Data Protection and Confidentiality
8.1. We process your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
8.2. Your data will only be shared with relevant parties involved in the firearms licensing process.
8.3. For further details, please refer to our Privacy Policy.

9. Cancellation and Refund Policy
9.1. If you need to cancel your application, please contact us in writing by email/contact form.
9.2. Once an application has been submitted and payment has been made, refunds are not permitted except as described in these terms.
9.3. Refunds will only be issued in cases where we are unable to process your application due to an internal error on our part.
9.4. If you fail to provide the required information or supporting documentation, no refund will be issued.

10. Limitation of Liability
10.1. ShootCert Ltd is not liable for any decisions made by the licensing authority regarding your firearms or shotgun certificate.
10.2. We are not responsible for any costs, losses, or damages resulting from delays in processing or rejection of an application.
10.3. Our liability is limited to the fees paid for our services.

11. Complaints and Disputes
11.1. If you have a complaint, please contact us via the details provided on our website.
11.2. We will endeavour to resolve all complaints in a timely and professional manner.
11.3. Any disputes arising from these Terms and Conditions shall be governed by the laws of England and Wales.

12. Amendments
12.1. We reserve the right to amend these Terms and Conditions at any time without prior notice.
12.2. Any changes will be effective immediately upon being posted on our website.

13. Contact Information
For any queries regarding these Terms and Conditions, please contact us via the details provided on our website.

By submitting your application, you confirm that you have read, understood, and agreed to these Terms and Conditions.